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FAQ

Genhap is a purpose-driven social platform that helps users connect with others who have similar needs, interests, or offers — so they can plan smarter, save money, and make decisions together.

Unlike typical apps, Genhap is not about likes or followers. It’s a need-based platform where people connect to share offers, solve real-life problems, or take action together — like splitting a deal, joining a gym, or planning travel.

Simply download the app, create your profile, and post what you're looking for — whether it’s to join a deal, find a roommate, or get advice. People with similar needs can connect with you through that post.

Yes, Genhap is completely free for users. You can post, join deals, chat, and connect without any charges.

Yes! Genhap allows you to choose between public and private (anonymous) posting, so your identity is always under your control.

You can post needs, plans, offers, or questions in categories like Travel, Fitness, Fashion, Education, Electronics, Room Sharing, Pet Care, Career, Deals, and more.

Sometimes it takes a little time to match with the right people. Try using accurate titles, selecting the right category, and adding your city/location to increase reach.

When someone taps “Interested,” a group or chat is created automatically so you both can connect and plan together based on the post.

Yes. All users have the option to verify themselves, and chats happen in a controlled environment. You also have the ability to report or block users if needed.

Yes! Vendors can post their real offers, run deals, or collaborate with users who are actively looking for shared savings or group offers.

You can go to your profile → My Posts → choose the post you want to edit or delete.

You can contact Genhap’s support team directly from the app under the “Help & Support” section or write to us at support@genhap.com.